transportation policy

1.Shipment processing time

All orders are processed within 3-5 business days.

The estimated delivery time is 7-10 business days.

Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.If there is a significant delay in shipping your order, we will contact you via email.

2.Shipping Information

Please make sure all the shipping information you provide to us is correct. We are not responsible for any losses, including missing parcels, package damage, losses as a result of delay, and other losses caused by incorrect shipping information that customers have provided.

3.Damages
If your order arrives damaged, please contact us within 7 business days at oddptdm@hotmail.com
We are not responsible for any losses, including missing parcels, package damage, losses due to the delay, and other losses caused by the shipping carrier. However, we will help you contact the responsible shipping carrier. Please save all packing and the damaged goods as they may be required for filing a claim against the shipping carrier.

4.Shipping support
For order and shipping related inquiries, please contact us at oddptdm@hotmail.com